Privacy and Cookies Policy

Sharing information with others 
It is necessary for us to collect personal information about you or your child. Sometimes we have to confirm or share information with other organisations. If we need to do this, we will make it clear to you on the forms you complete giving us the information. We will inform you before sharing any of yours or your child’s information.  

Information
We will make sure that the information about you is accurate and up to date when we collect or use it. You can help us with this by keeping us informed of any changes to the information we hold about you.   

You can do this by email at contact@upourstreet.org.uk by phone on 0117 954 1409 or face to face at Easton Community Centre, Kilburn Street, Bristol, BS5 6AW. 

Information security
We will keep information about you and your child secure. We will protect your information against unauthorised change, damage, loss or theft.  All information collected on paper forms is kept locked away or shredded after use. Our computer, and tablets are password protected. All data shared via email is encrypted.   

Keeping information
We will hold information about you and your child only for as long as the law states in retention policies. After this, we will dispose of it securely.  

Openness 
We will tell you what kinds of information we hold and what we do with it.   

Access and correctness
Whenever possible, we will let you see the information we hold about you and correct it if it is wrong.   

In general 
We will comply with the Data Protection Act 1998 and any subsequent legislation on information handling and privacy.  We will do this through Eastside Community Trust Data Protection Policy.  We will help you with any questions or problems that you may have with the Data Protection Act 1998, the Human Rights Act 1998 or the Freedom of Information Act 2000.  If we cannot help you, we will give you advice on where to write to get the information you may need. 

Our commitment 
We will only collect information that is necessary for what we do. We will be fair in the way we collect information about you. We will tell you what we intend to do with the information about you. Where practicable, we will collect information directly from you. If we collect information about you from someone else, we will make sure you know that we have done this whenever possible. 

Types of information we collect for children registering at Felix Road Adventure Playground and adults joining Eastside Community Trust as members
Yours and your child’s full names; Your child’s date of birth; Your address; Your contact numbers and those of your emergency contacts; Your email address; Your child’s medical conditions; anonymised equalities information on monitoring.  

While your child is with us at we store information regarding:
Safeguarding records; Incident forms, accident records; medication records. 

Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.

About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use
We use cookies for the following purposes:

  • authentication – we use cookies to identify you when you visit our website and as you navigate our website;
  • personalisation – we use cookies to store information about your preferences and to personalise our website for you;
  • security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
  • analysis – we use cookies to help us to analyse the use and performance of our website and services; and
  • cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647?hl=en (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

http://www.opera.com/help/tutorials/security/cookies/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/kb/PH21411 (Safari); and

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Our details
This website is owned and operated by Eastside Community Trust

We are registered in England and Wales under registration number 04023294, registered charity number 1081691, and our registered office is at Easton Community Centre, Kilburn Street, Bristol BS5 6AW

You can contact us: by post, to the postal address at Easton Community Centre, Kilburn Street, BS5 6AW; or by telephone 0117 9541 409