Check out this amazing opportunity to work with our community parnters, St Pauls Advice Centre.
For more information, please see below. You can also request an application form and more information about the job by contacting St Pauls Advice Centre.
At Easton Community Centre we can print these documents off for you free of charge.
Debt & Energy Outreach Trainee
Help people in your community. Learn new skills. Make a difference.
Location: St Pauls Advice Centre, Junction 3 Library, Bristol, with outreach across East and Central Bristol
Salary: £29,542, NJC Pt12 (or £23,633.60 if 0.8 FTE)
Hours: 35 hours per week (0.8 FTE considered)
Contract: Fixed term to end of March 2028
About the role
Are you someone who enjoys helping others? Do you care about your local community and want to make a difference to people’s lives?
We are looking for a Debt & Energy Outreach Trainee to join our friendly and experienced advice team.
You don’t need to have worked in debt or energy advice before. We will provide the training, qualifications and support you need to develop into a skilled adviser.
This is a community-based role. You will spend time working with local organisations and meeting people in familiar, trusted places across East and Central Bristol. You will help people who are struggling with debt, energy bills and the rising cost of living, making sure they can access the advice and support they need.
As you develop your skills, you will learn how to provide debt and energy advice, support people to understand their rights and help them find ways forward.
What you’ll be doing
· Working alongside local community organisations to make advice easier to access.
· Meeting and supporting people experiencing debt, financial hardship and difficulties paying their energy bills.
· Learning how to provide debt and energy advice, with training and supervision from experienced advisers.
· Helping people understand their options and access other services when needed.
· Building relationships with local residents, community groups and partner organisations.
· Working towards recognised qualifications in debt advice and energy awareness.
Who we’re looking for
We’re interested in who you are and what you could bring to the role, not just your qualifications or previous work experience.
You might have worked or volunteered in a community organisation, supported people in another setting, or simply have a strong interest in helping others.
We’re looking for someone who:
· Enjoys meeting people and can listen with patience, empathy and without judgement.
· Understands or is interested in the challenges facing people in our local communities.
· Is keen to learn, develop new skills and work towards professional qualifications.
· Can communicate clearly, work as part of a team and organise their own work.
· Believes everyone should have access to good advice and be treated with dignity and respect.
We particularly welcome applications from people who live in or have strong connections with communities in East and Central Bristol. Speaking a community language, such as Somali, Arabic, Urdu or Bengali, would also be an advantage.
Previous experience in debt or energy advice is not required.
What we offer
St Pauls Advice Centre has been supporting local people for more than 50 years. We are an independent charity, rooted in the communities we serve.
You’ll be joining a supportive team that values different backgrounds, experiences and perspectives.
We offer:
· Full training and support towards professional debt and energy advice qualifications.
· Regular supervision and opportunities to learn from experienced colleagues.
· 30 days’ annual leave (pro rata), plus three additional days between Christmas and New Year.
· Employer pension contribution of 5%.
· Employee Assistance Programme.
· The opportunity to build a career in advice while working directly with local communities.
How to apply
We want our recruitment process to be accessible to people from a wide range of backgrounds.
You don’t need to have worked in the advice sector before, and we welcome examples from employment, volunteering, education, community activities or other relevant experiences.
Application forms are available from Easton Community Centre or you can request them by email (admin@stpaulsadvice.org.uk) or visit: www.stpaulsadvice.org.uk/about/vacancies/
Complete the Personal Information Form, Competency Application Form and Equal Opportunities Monitoring Form and return them to: admin@stpaulsadvice.org.uk
Closing date: Tuesday 1st December @ 10:00 am
Interviews: Wednesday 9th December @ Easton Community Centre
If you’d like to find out more about the role or need support with the application process, please get in touch.
Come and help us make good advice more accessible to the communities we serve.
